URGENT! Don't ask why, just panic!
If Twitter (the biggest fad in journalism) can teach us one thing, it’s that the newer something is, the more valuable it is. And the best way to make a 140-word news blast even more valuable is to slap the word URGENT on it.
In some ways, the URGENT craze can be traced to cable news stations. A few years ago, CNN discovered the marketing power of the phrase BREAKING NEWS, and began applying it to every story, even ones that aren’t especially important. Digging deeper into mass communications history, Twitter honors the writing format pioneered by the Associated Press for the telegraph. Correspondents were trained send the most important stuff first, as concisely as possible, and to fill in detail later.
In the last few days, we’ve seen Twitter take this to a whole other level. The culprit: Swine flu. Every middling swine flu update rises to the level of URGENT. If this continues, people will become stressed by a constant stream of noise that sounds like bad news (think post-9/11). Either that or the word “URGENT” will lose its power.
There’s the risk that an URGENT story that’s totally false could gain a lot of traction very quickly on Twitter and cause a panic. So far this hasn’t happened in a bad way, but I see it happening on a small level with business gossip.
The worst offender is the Twitter service Breaking News Online. @BreakingNews has a small staff that monitors the newswires and sends out a Tweet every time something is happening. As of this morning, 290,253 people on Twitter are following the account. They have more subscribers than The Baltimore Sun. I follow it so I don’t miss something everybody else knows.



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